Built for Modern Support Teams
Every feature designed to help your team resolve issues faster, keep customers happy, and scale without growing headcount.
Omnichannel Inbox
WhatsApp, Instagram, Facebook Messenger and email — every conversation lands in one shared inbox. No switching between apps or phones.
Omnichannel Inbox
WhatsApp, Instagram, Facebook Messenger and email — every conversation lands in one shared inbox. No switching between apps or phones.
Tickets & Status
Every message becomes a trackable ticket with priority, status and a full history — so nothing gets lost and everyone can see where a request stands.
Tickets & Status
Every message becomes a trackable ticket with priority, status and a full history — so nothing gets lost and everyone can see where a request stands.
Assignment & Handoff
Assign conversations to the right agent, leave internal notes, and hand off between teammates without losing context.
Assignment & Handoff
Assign conversations to the right agent, leave internal notes, and hand off between teammates without losing context.
Conversation History
Every customer's full message history in one place — searchable, so agents always have the context behind a request.
Conversation History
Every customer's full message history in one place — searchable, so agents always have the context behind a request.
Channel Onboarding
Connect WhatsApp Business, Instagram, Messenger and email with a guided setup for each channel. All channels are included on every plan.
Channel Onboarding
Connect WhatsApp Business, Instagram, Messenger and email with a guided setup for each channel. All channels are included on every plan.
Roles & Access
Agent and contributor seats with role-based access, so the right people can reply while others collaborate behind the scenes.
Roles & Access
Agent and contributor seats with role-based access, so the right people can reply while others collaborate behind the scenes.
Bring every conversation into one inbox
Ababio360 is rolling out to teams across Africa. Join the waitlist to get early access — no account created, nothing charged — and we'll invite you when a spot opens.